Through the donation of unused travel rewards, Miles4Migrants has leveraged $17 million worth of donated frequent flier miles to reunite vulnerable individuals affected by war, persecution or climate disaster with their families.
Courtesy of UNHCR.
Founded in 2016 by Seth Stanton, Nick Ruiz and Andy Freedman, Miles4Migrants (M4M) emerged as a philanthropic force dedicated to the cause of preventing families from being torn apart by displacement. With a resolute focus on leveraging donated frequent flyer miles and points, the non-profit organization strategically orchestrates flights, intricately navigating global airline alliances, airline routes and immigration regulations for families who have received legal approval for relocation.
Donors are asked to commit a minimum of 1,000 to 47,500 points or miles, depending on the program. After pledging, the flight booking team at M4M will match the donated miles with an individual or family seeking asylum or with refugee status but who cannot afford airfare to relocate. The matching process looks at which itinerary will get the most out of a donation, which case will keep the most family members together on the same reservation, the fastest flight route, and the least booking friction for the donor. The matching process may take several weeks, and M4M will keep donors informed, providing the recipient's photo(s) and a story detailing how their contribution has made a difference. In addition to frequent flyer miles, donors can contribute travel vouchers and cash. Miles4Migrants presently accepts a wide range of vouchers, including those from Alaska Airlines, American Airlines, United Airlines, Delta Air Lines, Southwest Airlines, JetBlue, Allegiant Air and others.
Miles4Migrants has achieved remarkable feats since its inception, facilitating travel for an impressive 43,187 individuals spanning 98 countries. This commendable endeavor, valued at an astounding $17 million, has been made possible by redeeming an impressive 775 million miles, courtesy of generous donors.
The organization's recent appearance at the UNHCR Global Refugee Forum in Geneva underscored its commitment to an innovative and ambitious strategy. M4M’s Executive Director Glaydon de Freitas revealed a visionary multi-currency system, integrating money, frequent flyer miles, credit card points, and travel vouchers. This multi-faceted approach, coupled with M4M's expertise in flight booking and strategic partnerships with major airlines, ensures a cost-effective and efficient procurement of airline tickets.
During the forum, Miles4Migrants boldly pledged to reunite 70,000 forcibly displaced individuals with their families by 2030, with an initial goal of reuniting 10,000 families in the upcoming year. This resolute commitment aligns seamlessly with Global Compact On Refugee’s Roadmap 2030 on third-country solutions for refugees and the broader multi-stakeholder initiative to reunite at least 1 million refugee families by 2030.
To achieve these tremendous family reunification goals, Miles4Migrants has meticulously outlined specific strategies. These include identifying the most value-efficient flight options across all airlines, proactively mobilizing resources, utilizing a comprehensive database system for efficient tracking, providing post-booking support to NGO partners, and fostering crucial partnerships with airlines and corporations.
In fact, corporate partnerships and long-term sponsorships have emerged as linchpins in Miles4Migrants' operation. The Shapiro Foundation, led by President Ed Shapiro, stands as a keystone partner, generously committing to funding 500 flights in 2024, contributing significantly to the nonprofit's goal of reuniting 70,000 families by 2030. A recent collaboration with The Points Guy (TPG), a prominent name in the travel industry, further exemplifies the importance of corporate support. TPG became an official corporate sponsor and pledged to match cash donations of up to $15,000. At the end of its five-week campaign, TPG raised 5,561,479 miles (worth nearly $120,000), receiving more than $1,487 in flight vouchers, and—thanks to TPG and Lonely Planet matches—raised $30,275 in cash donations. Miles4Migrants said it was the second-highest number of miles contributed from any partner campaign and also one of the highest cash amounts it has been able to raise. The donations were enough to fly around 500 people to safety.
Get Involved
The call to action is clear—dormant travel rewards can catalyze change. Miles4Migrants implores individuals to consider donating unused frequent flyer miles, credit card points or travel vouchers to play a pivotal role in reuniting families and offer fresh starts to those in need. The organization encourages supporters to amplify its cause through social media, whether that be through sharing impactful stories, motivating friends and family to contribute unused rewards, or organizing local events to bolster collective efforts.
Raeann Mason
Raeann is a traveler, digital storyteller, and guide writer with a Mass Communication & Media degree from the Walter Cronkite School of Journalism. She is passionate about a/effective journalism and cultural exchange and advocates for international solidarity and people's liberation. Her work at CATALYST focuses on reshaping the culture of travel and hospitality to be more ethically sound and sustainable.