Big Brother is Watching: China’s Social Credit System

The nuanced nature of China’s social credit system has sparked global debate.

People walking through crowded streets in Shanghai. Rawpixel. CC0 1.0

Amid social and political turmoil, many are fascinated by order, hierarchy and control. One of China’s long-term goals is technological self-reliance, reflected in the country’s controversial social credit system. Millions of citizens are defined by and reduced to a numeric value, which is generated as their daily interactions and purchases are closely monitored. The system was predominantly economic—similar to a FICO score—until 2004, when President Jian Zemin expanded the system by adding a social aspect. The current social credit system was formally introduced in 2014, and by 2022, 80% of China’s cities, counties and regions had instituted some version of it.

The social credit system varies geographically. Some citizens receive a numeric score between zero and 1,000, while others are marked by a letter score from A to Z. The system is divided into four categories: business, social, government, and judicial. It operates punitively, rewarding citizens for good behavior and punishing them for bad behavior. A drop in one's score can come from traffic violations, littering and gossiping, while good deeds like donating to charity and assisting the elderly can increase it. The more points accrued, the more preferential treatment one receives, including discounts and travel perks. However, if a citizen's score is too low, they can be prevented from traveling or landing work. In 2019, millions of Chinese citizens were banned from buying plane tickets due to low social credit scores. China’s social credit system has been compared to the Black Mirror episode "Nosedive," which depicts dystopian society in which one’s worth is defined in relation to their portrayal on social media.

Surveillance equipment. Rawpixel. CC0 1.0

The government claims that the social credit system was instituted to “build trust” amongst citizens. However, the lack of privacy and blacklist perpetuated by the system has sparked global concern. Even by criticizing the government, your social credit score is lowered, and in some cities, the government pays citizens to report good or bad behavior. Recent studies suggest that the portrayal of China’s social credit system in the media is exaggerated. According to the MIT Technology Review, the system primarily functions as a comprehensive record of data, documenting companies’ financial histories. It is therefore less important as a single score than as a record.

The social credit system is only one aspect of government surveillance in China. The country’s firewall limits internet searches, and there are at least 200 million surveillance cameras installed that can use facial recognition software. China’s government operates without rule of law, leading to the abuse of power. Surveillance capitalism ultimately poses a threat to individual autonomy and democratic governance. The question remains as to how far it will spread in the coming years.


Agnes Volland

Agnes is a student at UC Berkeley majoring in Interdisciplinary Studies and minoring in Creative Writing, with a research focus on road trip culture in America. She currently writes for BARE Magazine and Caravan Travel & Style Magazine. She is working on a novel that follows two sisters as they road trip down Highway 40, from California to Oklahoma. In the future, she hopes to pursue a career in journalism, publishing, or research.