Voluntourism: What could go wrong when trying to do right?

March 25, 2017

Voluntourism: What could go wrong when trying to do right?

During the past eight years, as I have joined and then lead volunteer programs in Asia, I have seen many of the same mistakes repeated when it comes to international “voluntourism”, I have made many of these mistakes myself. I know how easy it is to offer a trip that is easy to sell, fits in with travelers’ demands, appears to have a plan for a positive impact, but in the end ends up being either a waste of time for the local community partners or, in the worst cases, causes more harm than good. Here are some of the common problems I have seen in the voluntourism market and some tips for travelers on how to choose the right program.

Creating one-off projects which have little long-term impact

Often times the real needs of a project are not things that volunteers can easily support. Language barriers, lack of local knowledge, and lack of skills prevent volunteers from being a good fit for most development project needs, so instead tour companies often create projects for the volunteer.

These projects typically involve little investment of energy and ideas in people. The core needs of the partner might have been teacher training for their school, soil enhancement techniques to improve farming, etc. Because volunteers can’t help with those things, a project is instead created to fill the desire of the traveler to “feel helpful”, and the core needs are overlooked for those where it was simpler to insert unskilled volunteers. These projects might be building a fence or painting a school, and it is likely that the tour company will do little to monitor the project other than stopping by twice a year with their tourists to take a picture of “the school they are helping.”

Real life example: I really did travel with a tour company that decided to allow us to paint the school that was on their bike route. We painted it poorly, I must say, as we rushed to complete it in one day (and most of us felt too tired to put in a big effort). We probably spent $200 on paint (25% of which we dropped on the floor). The project was in rural Thailand, and $200 could have probably bought a lot of educational resources, hired a few teachers for a month, or done a list of other things which would have added more educational value than our patchy blue paint job. If they insisted on painting, if they had instead funded $3000 towards a locally identified educational need (for example, a weekly life-skills training course), plus bought $200 worth of paint, at least then our combined efforts would have been more than just the blue paint on the floor.

How to choose: Ask the tour operator about their relationship with the NGO partner. Have they worked together long? If the answer is yes, that’s a good thing. How do they choose what projects the travelers will engage in? If the local communities or NGO partners are making the decisions and have veto power over ideas they don’t like, that is better than ideas coming from the tour company based on unfounded assumptions of needs. For all of these answers, getting in touch with both someone who had gone on the trip before and someone working in the country where you are visiting to get their perspective on the company and NGO partner will shine a more realistic light on the situation.

Forgetting that volunteers are NOT free

A lot of tour operators will bring their clients to a project and expect an NGO or community program to entertain their guests by speaking to them about their work or organizing a small volunteer project. They put the NGOs or orphanages on their site, sell them to clients as part of a tour, yet keep all of the tour profits themselves. Sometimes the tour company says, “We leave it up to the tourists to see if they want to donate!”, but it should not be the tourists’ responsibility to ensure that the development partner gets value out of the trip in exchange for their time.

Real life example: As an NGO, at PEPY we sometimes get requests from tour companies to come see our projects. They want to include a visit to our programs as a part of their tour, which they will market to their clients. To entertain a group for a few hours and explain our projects would take time away from management staff.

How to choose: If you know that your skills are not precisely matched with the needs of a project, or if the interactions you are having with partner NGOs are taking their time away from their core mission, ask and find out if the tour company is compensating the person or group presenting to or facilitating your community interaction. If they are not, yet the tour company is marking this part of the experience as a selling point of the tour, then they are probably putting the desire for their own profits over a the need to provide real support for these groups.

Giving things away

As Saundra has told us over and over again and as I have learned through seeing the negative effects of an unbridled tourism culture of giving things away “to the poor people”, giving things to people is never going to solve their problems. Instead, it can destroy local markets, create community jealousies, and create a culture of dependency.

Real life example: I wish this WASN’T real… but sadly, this is what a lot of “responsible” tourism has come to. There are tour operators in Cambodia where you can pay $45 for the day to be driven out to a “poor village where you can hand out food or school supplies to the poor family of your choice”. Oh yes, people pay for this. It’s like buying food pellets at the zoo to feed the goats. Except these are people. Not goats.

How to choose: Question any organization that allows you and your tour group to go anywhere to “hand out school supplies” or “deliver a book to a child”. If those items are needed, they should be distributed through local power structures, in ways where those with the highest needs are prioritized, and where capacity building is tied in with the giving away of things.

Monitoring projects poorly or not at all

How can a tour company that comes through an area a few times a year know that they are “improving lives through our wells”? Do they go back and test them? Fix them? Get feedback? Sometimes we think we are helping people, but it is not until we try it and fail that we realize our plan was flawed. What is worse is if we continue to repeat our failures, either from lack of willingness to admit them, or lack of effort to research our impacts.

Real life example: A tour company in India allowed tourists to hand out goats to families on their tours. In the middle of the tour, a person from a nearby village came and told the director that the man who had been put in charge of choosing which poor families should get the goats had been charging the families for the goats for years. The tour company had been making their English speaking tour guide rich, were not helping “the poorest of the poor” that they claimed to be, and had furthered corruption and mistrust in the village.

How to choose: Ask about the NGO’s monitoring plan. If you are building any structures or giving away any technology, find out how those things are being put to use and who will monitor the needs in case of damage or additional ideas for improvements. Is there a responsible NGO partner involved in these projects full-time who can make the changes needed to ensure the program’s success? If you feel that the tour company’s projects are one-off initiatives with little relationship building on their part with the community, find a new operator.

Giving unskilled volunteers jobs that require skills

Even painting requires some skills, and clearly our group in Thailand didn’t have them. Teaching English should not be left to 19 year old gap years, especially in countries where there are plenty of unemployed local English speakers. If we don’t know how to do what we are supposed to be doing as volunteers, we might cause more harm than good, and at minimum, we will waste a lot of people’s time.

Real life example: There are many orphanages in Cambodia which take volunteers to teach English. Some come for a few weeks, others for a few days. When they leave, the classes have no teacher, there is no curriculum to ensure that the students aren’t learning “Head, Shoulders, Knees, and Toes” every day, and the school is not better able to solve its own problems in the future because of the volunteer’s visit. If skilled teachers had spent time teaching English teachers English, they would have improved the system at least slightly, but sadly, everyone just wants to pet the cute kids.

How to choose: If you are looking for a long term placement, make sure to pick an operator that does very thorough matching of skills and needs. For short term placements, choose groups focused on educating you as a traveler, and giving you the skills and tools to improve the world when you go home. We have to learn before we can help. Choosing a trip focused on your education, which doesn’t assume that every wealthy traveler has construction skills, will empower you to be better equipped to support responsible initiatives in the future.

Forgetting to make the rest of the time on their trip “responsible”

There is a lot of discussion about the “volunteer time”, but what about the rest of the trip? Where are you being put up? What restaurants are you eating at? Those things matter just as much as the volunteer time, and just like carbon offsetting, if you are trying to do good by giving money to development projects, yet causing harm in all of your day-to-day activities, the two do not balance out.

Real life example: A responsible tourism organization based abroad was planning their trip to Cambodia and had contacted us to learn more about our work. When I met with the trip coordinator at their hotel, I realized that they had chosen to stay at a hotel owned in part by a very well known corrupt politician. Had they spent the time to ask anyone working in responsible travel in Cambodia about their hotel and restaurant choices, they would have found much more well-respected places in which to spend their money.

How to choose: Ask your voluntourism partner about the rest of the trip and how they make their choices. If they outsource their entire trip to a partner or if they are selling trips in tens of countries around the world, they likely do not know the people and places they are visiting well, and are less likely to be offering you a chance to have a positive impact with your tourism dollars.

Fostering moral imperialism

This one is the biggest problem I think, but the least talked about. We assume, because we come from wealthier places with better education systems, that we can come into any new place without knowing much about the culture or the people, and we can fix things. We can’t! THEY, the people who live there and know the place well, can. Our job in the development world can and should be to support them in doing so. So, we can’t assume we can come do it for them and “save the babies” by visiting an orphanage for a few hours on our trip to India. And we sure shouldn’t think that our time is oh so valuable that we should fundraise money to pay for OUR flights to go paint a school poorly. My job, in running a tour operation, is to educate travelers on at least these two points: improvements take time, and the people we are visiting have just as much—if not more—to teach us as we have to teach them.

Real life example: Just search for voluntourism on the web. “Come to XXXXX, Africa and save the world,” followed by instructions on how to fundraise tax free dollars, which include the price of your travel abroad.

How to choose: If we are going to send our students abroad without charging them, we should at least tell them the truth: THEY are the ones benefiting in this situation. Let’s start being realistic and not deciding to go abroad to help, but instead to learn. If you find a company that discusses the trip as “life-changing” for the communities you are visiting, scroll further until you find one that admits that the real selling point is that the experience will be life-changing for YOU. That is OK! That is why we travel, so let’s not try to hide that. If your tour company talks about all of their successes at helping people, but will not give you examples of times they have made mistakes, lessons they have learned, or things they are doing differently now compared with three years ago, don’t trust them. They clearly think that just because they are setting out to do good, that they are. Remind them that Good Intentions are NOT Enough.

It’s time to stop making the same mistakes

Now that enough of us have made these mistakes and learned from them, it is time for others to stop making the same mistakes. To make the overall impact of volunteer travel more positive will take a movement of travelers demanding responsible practices from their operators. Please add comments or tips for travelers which you think might give them additional ideas for picking the best organized voluntourism programs.

THIS ARTICLE WAS ORIGINALLY PUBLISHED ON LESSONS I LEARNED.

DANIELA PAPI

Daniela is the Deputy Director of the Skoll Centre for Social Entrepreneurship. She has spearheaded student programming initiatives at Saïd Business School including the Leading for Impact programme and had taught on MBA courses including the Entrepreneurship Project and a course on high-impact entrepreneurship. Daniela is a graduate of Saïd Business School's MBA programme and was a Skoll Scholarship recipient.

Prior to coming to Oxford, Daniela spent six years in Cambodia where she grew a youth leadership organization, PEPY, an educational travel company, PEPY Tours, and an advocacy organisation, Learning Service. Daniela is co-authoring a book advocating for a 'Learning Service' approach to philanthropic and volunteer travel and has worked as a consultant to other social impact organizations, typically supporting their strategy redesign by incorporating her experience in social marketing and user-centered programme design. She recently wrote a report called 'Tackling Heropreneurship' focused on fuelling collective impact through an 'apprenticing with a problem' approach.

Check out Learning Service for more.

DANIELA PAPI

Check out Learning Service for more.

Orphanage Volunteering’s Shocking Link to Child Abuse

March 10, 2017

I never thought that playing catch with a kid could be a bad thing, or that goofing off could contribute to long-term psychological damage. Even now, as I write it, it all seems a little absurd. Is it really possible that making kids laugh could do permanent harm?

Every year, millions of people travel around the world to volunteer. Orphanages are one of the most popular destinations, and it makes sense. Many volunteers like working with children, often because children are enthusiastic and working with them is very active and “hands on.” Most of the tasks volunteers are given when working with kids are simple, and it is rare that volunteers are expected to have any specialized skills or to participate in any in-depth training before starting their volunteer work.

At the same time, orphanages are often understaffed and poorly kept up. Operating with limited resources (or under the appearance of limited resources), they are frequently on the lookout for people who are willing to pay to work. Placement companies and organizations provide orphanages with paying volunteers to help with childcare, teaching, cooking, and maintenance. Volunteers are told that they’ll be providing orphaned children with a more nurturing environment while orphanages get a steady income and a constant flow of helping hands.

All of this sounds fine and dandy, but the problem with orphanage volunteer work isn’t in the volunteer’s desire to help, but in the very existence and implementation of orphanages themselves.

Not many would-be volunteers realize that more than 80% of children who are labeled as “orphans” have a surviving parent. Even fewer understand that the traditional kinship structures of many non-western countries, especially those where orphanage volunteering is most common, actually result in very few children being left without someone to care for them (Richter and Norman, 2010; UNAIDS/UNICEF/USAID, 2004).

Which begs the question: why are there so many kids in orphanages?

There are orphans that need a home, and sometimes that means that they have to go into group care, but for many of the children who are labeled as orphans and blazoned across brochures, it’s poverty, not a loss of family, that put them there. Desperation will make people do unthinkable things, especially with the promise of ample food, a solid education, and a comfortable bed. Because of this, all around the world caregivers are willingly giving up their children to orphanages. Sometimes, they even get cash in return. This isn’t altruism on the orphanages part, it’s well-disguised human trafficking.

None of this is the volunteer’s fault, but just by working at orphanages, volunteers are contributing to the problem and, inadvertently, may be supporting the exploitation and traumatization of children - the opposite of what their goal was in going to volunteer in the first place.

Once the volunteer arrives at the orphanage, they might get a feeling that something is off, but it’s easy to push that feeling away when there are kids who genuinely do need help regardless of how they got there. The do need attention and love, they do need teachers and caregivers, and when they get those things children, especially young children, are often overwhelming grateful. It’s hard to walk away, and it’s easy to ignore the problems when there’s a kid on your lap, a kid on your back, and another looking for a place to grab onto.

While the industry is definitely shockingly corrupt, there are many orphanages and children’s homes that truly believe that they are acting in their ward’s best interests and are committed to putting the child’s, not the paying visitor’s, needs first. The way children get into an orphanage, and the ongoing exploitation of them once they have arrived, are part of a systemic problem that may not apply to every orphanage. However, there are also more personal impacts of short-term volunteering, relevant across the entire industry, that may be just as harmful.

Three key aspects of child development that most people can agree on are:

Children benefit from long-term relationships with adult figures.
Those adults don’t have to be a family member in the traditional sense, but having a stable familial atmosphere promotes positive development.
Children without stable relationships with adults often suffer from psychological and behavioral issues that are directly related to a lack of stability and guidance early in life.

All three of these are proven concepts that apply around the world from Cambodian orphanages to the American foster care system. Orphanages that rely heavily on free or paying volunteer labor and, as a result, tend to have only a small local staff, act in complete disregard of these three concepts. They drastically reduce the opportunities that their children have to form long-term relationships, they create an unstable environment where people are constantly rotating in and out and, by doing those two things, they are causing psychological damage to the children that they are supposed to be helping.

As a privileged “gringa,” or white girl, who spends time in impoverished communities, I’ve come to realized not only what my presence can mean, but also what it can do. I know that when I was doing short-term volunteer work, I was as much of an exotic distraction to the children I was working with as they were to me. Even when they had the opportunity to form relationships with locals who could serve as role models, it was my presence that was highlighted. I, the person who was going to leave in just a few days, was given all the attention that should have been shined on the heroes who the children were interacting with every day.

Some might argue that this is giving volunteers too much credit since that all they are there to do is help. Any person who has had children climb on top of them in a frenzy for attention, clamor to have their picture taken, or cry in their arms as they prepare to leave, has to admit that they are in a position of immense power. By choosing to support orphanages that rely on volunteer labor, well-meaning volunteers are inadvertently using this power to exacerbate a broken system and disincentivize governments and NGOs from finding lasting systems-based solutions.

Even if the orphanage that you’ve been eyeing looks perfect, short-term volunteering at orphanages feeds a market that trafficks in, exploits, abuses, and permanently traumatizes the very children that you are looking to help. Even in the best of cases, short-term volunteer work, especially unskilled and non-specialized placements, encourage an uneven power dynamic in which the volunteers are held above the locals. They are looked to as benevolent angels, turning the lens away from the men and women who could serve as positive adult role-models for children who desperately need a stable family environment.

I’ve would never have labeled myself as abusive before I volunteered at an orphanage, and I think it’s fair to say that most volunteers would recoil at the suggestion that they could be categorized as abusers. Now that I know what orphanage volunteer does to children, I have to call it out for what it is - abusive and exploitative.

So no, you shouldn’t go. Don’t support orphanage volunteering. Don’t support child abuse.

You can support this effort in two ways:

Sign the petition calling on travel operators to remove orphanage volunteering placements from their websites.
Share this post, along with your thoughts on orphanage volunteering, using the hashtag #StopOrphanTrips.

THIS ARTICLE WAS ORIGINALLY PUBLISHED ON HUFFINGTON POST.

PIPPA BIDDLE

Pippa Biddle is a writer. Her work has been published by The New York Times online, Antillean Media Group, The FBomb, MTV, Elite Daily, Go Overseas, Matador Network, and more. She is a graduate of Columbia University with a degree in Creative Writing. Twitter: @PhilippaBiddle

THAILAND: Street Orphans Transform Into Art

December 30, 2015

I've been making street art since 2009 and have traveled to 13 countries to focus on children who are homeless and living on the street. I make cardboard cutouts that I mount to walls with high tack mounting tape or propped up as stand alone pieces. If no one removes them from the streets, the pieces will decay and be destroyed by the harsh environment. If someone does take it, then they can keep it in their home. If it survives, there is hope for them to continue on as pieces of art, just like there is hope for the actual homeless and street kids.
During my last trip to Asia I stayed in an orphanage in northern Thailand and got to know the kids there. I spent two months with them, listening to their stories, and then I represented these young people in this body of my recent work.

The most memorable stories were of two children named Chai and Lee, who were so malnourished that their little stomachs were swollen when they first came to the orphanage. To get food they would steal the offerings to Buddha in their tribal villages. With this money they would buy snacks, since the only thing they had to eat was white rice, which has hardly any nutritional value. The piece with the arrows (below) is about how Chai had a lot of things in life thrown at him, trying to destroy him, but instead, he focused on the beauty in life. The main thing I learned from this trip is that children find beauty and can reveal it to the rest of us.

MICHAEL AARON WILLIAMS : My art is a narrative, visual poetry, making a social statement to move the viewer to action or realization. An important part of my work focuses on the street, the place where people live their daily lives. This allows me to interact with an audience on their own turf and observe how they react to the art; it is a social experiment. These open-air installations focus on the ephemeral state of street people and enable the viewer to participate in the outcome of the pieces, whether the viewer leaves or saves them from the street. My goal in depicting street people is to show their beauty, fragility, and to bring their situation into the eyes of the viewer, refusing to let them be forgotten or ignored.

Learn about how to help the orphanage at Orphans Assistance and Rescue