Labor Cruelty Inside Dubai, the City of Gold

Ninety percent of Dubai's residents are migrant workers, many of whom are experiencing abuse from their employers. 

Dubai is known as the city of gold due to its rapid growth, from a global gulf port to a busy business city center. Migrant workers arrive from Asia, Africa and different parts of the Middle East through the sponsorship program kafala. The program gives employers the permits necessary to hire foreign labor workers and gives employers complete control over the legal status of whom they’ve hired. In some cases, this causes a power imbalance among the employer and employee relationship. In addition to being exploited through the sponsorship program, migrant workers have accused employers of various forms of abuse.

Migrant workers often arrive in Dubai in hopes of making a steady income to provide for their families back home. Dubai has a high demand for labor workers and provides better opportunities to migrant workers. Therefore, they take on jobs in construction or domestic work, such as nannying, housekeeping or other household services. At times, they’re promised a higher wage or a different job description; however, after arriving, that promise was broken. Migrant workers receive their wages on a monthly basis and are required to work weekends, with an average of 16-21 hour days. Overworked migrants cannot leave the job until their contract is terminated, as those are the conditions under the kafala sponsorship. If one decides to leave, the employer can have the worker sent to prison for six months, deported and/or fined $27,225 for not abiding by the contract. 

Migrant Worker Cleaning a Mall in Dubai. Iwona Rege. BY-ND 2.0

This very strict rule under the kafala sponsorship forces employees to continue working under very stressful conditions. Fear of what could happen to them binds them to their employer until the contract is completed. Due to these conditions, migrant workers have complained that employers have not paid them their wages, delayed the wages or have had their passports taken from them; preventing them from leaving. At Dubai’s Expo 2020, migrant workers claimed their employers violated UAE labor laws, with one interviewee saying, “the way they treat the staff is like slaves, I mean modern day slavery.” Women have reported being raped by their employer as well as family members for the home they work in. However, there has been no action taken against these accused employers. 

With the pandemic, cases got worse as most employers did not pay the migrant workers their wages. The lack of income left workers stranded in Dubai with no money to fly back home or provide themselves with basic needs. A Sri Lankan embassy source based in Dubai said, ​​“the two most common complaints from the worker are that employers don’t give them salaries and that they are harassed either physically, sexually or verbally.” The UAE has settled requirements that help protect migrant workers rights, yet there has been non-compliance and no way to ensure workers are not being abused and/or taken advantage of. 


To Get Involved: The organization Migrant-Rights advocates the rights of migrant workers affected by the kafala sponsorship program. They also assist migrant workers who need assistance. 

To learn more click here.

To support Migrant-Rights’ organization click here.



Jennifer is a Communications Studies graduate based in Los Angeles. She grew up traveling with her dad and that is where her love for travel stems from. You can find her serving the community at her church, Fearless LA or planning her next trip overseas. She hopes to be involved in international humanitarian work one day.

Amid COVID-19, Garment Workers Are Asking Employers to #PayUp

While the COVID-19 pandemic has slowed down many sectors of the economy, online sales have spiked—as well as the vulnerability of many laborers working with little to no safety net. 

Sweatshop workers mass producing fabrics for below average wages. Marissa Orton. CC BY-SA 2.0.

Since the beginning of COVID-19 lockdowns, e-commerce has reaped significant monetary benefits. In the United States alone, online sales rose 43% in September, totaling $60.4 billion. Though online shops gained countless new customers, not all in the industry were celebrating.

Since March, many frontline workers have been laid off. For example, the American startup company Everlane, a clothing line that promises “radical transparency,” came under fire for terminating workers who attempted to start a labor union amid the pandemic. Despite founder Michael Preysman’s statement that the layoffs were “the hardest decision we’ve ever had to make,” non-management employees called them out. Those who held leadership positions in the company retained most of their salaries.

Across the globe, COVID-19 has weakened both the bargaining power and socioeconomic mobility of garment workers. Its consequences have been especially devastating for those in developing nations. In India, the closure of schools has led around 80,000 children to begin working as laborers. If unaddressed, the pandemic could set the country back decades on child exploitation. With limited options, families are often strong-armed by traffickers into believing their children will lead better lives in the big city. Many never see their families again.   

As a European Trade Union Institute article reported, COVID-19 did not break labor rights; it only revealed how broken the system already was. In Leicester, England, predominantly female and migrant sweatshop workers from Eastern Europe, Bangladesh and Pakistan faced wages as low as $4.50 an hour, received threats and humiliation, and were even denied bathroom breaks.. A June report from Labour Behind the Label found that online fashion retailer Boohoo’s Leicester factory was operating at 100% capacity despite lockdown orders. In the same month, the company projected that its shares had increased by 22%.Some feel that fast-fashion workers are stuck in a lose-lose situation. A Bloomberg report found that the closure of roughly 1,090 garment factories in Bangladesh amounted to an economic loss of $1.5 billion. Workers were not entitled to unemployment benefits, rendering them even more vulnerable in the face of pandemic uncertainties. A Solidarity Center article found that because of social distancing measures, workers’ ability to unionize and collectively bargain for their rights was severely limited.

Not all hope is lost, however. COVID-19 has created opportunities for critical change. As online sales have gone up, so has social media usage. In March, after notable labels such as Nike, Gap and Levi’s had canceled billions of orders, the nonprofit organization Remake revealed the plight of garment workers through the #PayUp movement. Stores like H&M and Zara were pressured into compensating their suppliers for orders that had already been produced, passing that money on to workers. While the fight is far from over, garment workers’ future may become brighter as consumers take a longer glance at the fast-fashion industry

How To Get Involved:

  • The Awaj Foundation is a woman-led organization based on addressing gender-based violence in the garment industry. It supports workers from Bangladesh. For more information on ways to support it, click here.

  • Based in Los Angeles, the Garment Worker Center aims to restore agency and dignity back to workers currently strong-armed by sweatshop conditions. To learn more, visit its website here.



Rhiannon Koh

Rhiannon earned her B.A. in Urban Studies & Planning from UC San Diego. Her honors thesis was a speculative fiction piece exploring the aspects of surveillance technology, climate change, and the future of urbanized humanity. She is committed to expanding the stories we tell.